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Privacy Policy

Privacy Policy

In this section you will find details of Culture and Sport Glasgow’s Privacy Policy how we collect information and what we do with it.

  • You can read our Disclaimer which relates to content on websites we may link to, but do not operate.
  • You can also view out Copyright statement - this relates to information on this site and our policy on reproducing any of that information.
  • If you want to see how the Council treats any information you submit via this Web site, please view our Data Protection Statement.

Privacy Policy

This web site is operated and controlled by Culture and Sport Glasgow, a company limited by guarantee (No SC313851) and registered as a charity (NoSC037844) and having its registered office at 20 Trongate, Glasgow G1 5ES, United Kingdom.

In terms of the Data Protection Act 1998, Culture and Sport Glasgow (referred to in this privacy policy as “the Company”, “we” or “us”) is the data controller of personal data (information relating to identifiable living individuals) collected or obtained by or through this Web site.

Any personal data collected through this Web site will be treated as confidential under the principles of the Data Protection Act 1998.

Culture and Sport Glasgow is registered under the Data Protection Act 1998 and as a data controller (notification number Z9983741) the register entry can be inspected at

The site does not automatically capture or store personal information, other than logging the user's IP address and session info such as the duration of the visit and the type of browser used. This is recognised by the Web server and is only used for system administration and to provide statistics which the Company uses to evaluate use of the site.

We do currently use cookies for collecting user information from the site.  You will be notified and asked whether you want to accept the cookie. Please see information below about cookies.

You will be asked to provide some personal information if you wish to register with the website and take advantage of the additional features that registered users can access for example, online Learner Outcome Tracker Information System (LOTIS) forms. This information will be restricted to details which may help us provide better services to you through the Web site. Our registration process will ask for your name, address, telephone contact number and e-mail address, if applicable.  By providing this information you consent to Culture and Sport Glasgow using these details to help provide you with services or answers to queries, as appropriate.

You will be required to agree to Culture and Sport Glasgow using your details in this way when you complete the registration process. Similarly, if you wish to contact Culture and Sport Glasgow through the Web site you may be asked to provide some limited personal information to enable us to respond to your question or comment. Comments may be submitted without providing personal details - we will not, however, be able to respond to you unless you provide a means of contact. You do not need to provide us with personal information simply to browse the site.

Culture and Sport Glasgow does not sell or rent your personal information to third parties. We may also make information available to the Council and the Glasgow Community Learning Strategy Partnership (GCLSP) which is made up of the following bodies: Glasgow City Council, Culture and Sport Glasgow, Glasgow Community Planning Ltd, the voluntary sector, Greater Glasgow and Clyde Health Board, the city's colleges and higher education institutions, Careers Scotland, Glasgow Housing Association and the employment and enterprise sector.

If you are aged 12 or under, please get your parent or guardian’s permission before you provide personal information to this Website.

The information provided on this website is believed to be accurate at the time of writing but the Company accepts no liability for the contents and anyone relying on these contents does so at their own risk. Nothing on this website is to be construed as binding the Company or constituting an offer on behalf of the Company.

This privacy policy only covers the Glasgow’s Learning Website at Links within this site to other websites are not covered by this policy and individuals should check the terms of the privacy policy of those other sites for their terms. Culture and Sport Glasgow is not responsible for the content of external Web sites.
Any changes to this Privacy Policy will be posted on this Web site.

Summary of terms

Used to locate and display Web pages via a software application. The most popular ones are Microsoft Internet Explorer and Netscape Navigator or Mozilla Firefox.

Message given to a web browser by a Web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.

IP (Internet Protocol)
All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.

IP address
If you are connected to the Internet you have one, for example it may look something like this

Web Server
Delivers (serves up) web pages to your computer.

Copyright  Statement

The contents of these pages are copyright © Culture and Sport Glasgow 2007.

You may download to a local hard disk and print extracts from this Web site for your personal use.  You may also re-copy downloaded extracts to others provided you do not do so for profit.  Reproduction of part or all of the contents in any form is prohibited unless for personal use.

None of the content of this Web site may be copied or otherwise incorporated into or stored in any other Web site, electronic retrieval system, publication or other work in any form (whether a hard copy, electronic or other).

For the avoidance of doubt, framing of this site or any part of it is not permitted without express permission.

Data Protection

Data Protection Act 1998
The Data Protection Act 1998 (DPA) regulates the processing of personal data, that is information about and relating to, living identifiable individuals.

As a Data Controller, Culture and Sport Glasgow is obliged to ensure that all processing of personal data is carried out in accordance with this legislation. These obligations are met by compliance with the eight data protection principles laid down in the DPA and ensuring that all processing is notified to the Information Commissioner.
Further information may be found by visiting the Information Commissioner’s website

Fair Processing Notice
Who may process your personal data?

The information which you provide in the LOTIS section of the website may be processed by Culture and Sport Glasgow, which is the “data controller” for the purposes of the Data Protection Act 1998.

What will your personal data be used for?
Information you provide on this form will be used by Culture and Sport Glasgow, Glasgow City Council and the Glasgow Community Learning Strategy Partnership (for details on membership please refer to our Glasgow’s Learning Website) to ensure equal access and improve services for learners.

The information gathered in this form will be analysed within Culture and Sport Glasgow for the purpose of monitoring, evaluation and research. The information you provide will be kept confidential and will be shared with the Culture and Sport Glasgow, the Glasgow Community Learning Strategy Partnership and the Scottish Government to improve access to and delivery of services.

Will the Council use your personal data for any other purpose?

Will the Council disclose your personal data to anyone else?

Freedom of Information

The Freedom of Information Act (Scotland) 2002 (FOI) enable any person to obtain information from Scottish public authorities.

Public authorities must allow access to the following information:

  • the provision, cost and standard of its service
  • factual information on decision-making
  • the reasons for decisions made

This legal right of access includes all types of ‘recorded’ information of any date held by Scottish public authorities. From 1st January 2005 any person who makes a request for information must be provided with it, subject to certain conditions.

The Act also places an obligation on all Scottish public authorities to adopt and maintain a 'Publication Scheme' and, on 27 February 2007, Culture and Sport Glasgow submitted its own Publication Scheme to the Scottish Information Commissioner describing the classes of information which the Company publishes or intends to publish, how it does so, and any fees associated with these publications.


Culture and Sport Glasgow makes no warranties, representations or undertakings about:-

  • any of the content of this Web site (including, without limitation, the quality, accuracy, completeness or fitness for any particular purpose of such content); or
  • any content of any other Web site referred to or accessed by hypertext link through this Web site ("third party site")